Monarch & Mile complies with applicable federal and state civil rights laws and does not discriminate on the basis of race, color, national origin, religion, sex, gender identity, sexual orientation, age, disability, veteran status, or any other characteristic protected by law.

  1. Our Commitment
    We provide equal access to our care services, website, and facilities for all individuals. Discrimination in the provision of services, including in the admission, scheduling, or delivery of care, is strictly prohibited. We are committed to treating every client and family member with dignity and respect.
  2. Auxiliary Aids and Language Assistance
    We provide, free of charge, appropriate auxiliary aids and services to ensure effective communication with individuals with disabilities, including qualified interpreters, information in alternate formats, and other reasonable accommodations. We also provide language assistance services, including translated materials and interpretation, to individuals with limited English proficiency, consistent with applicable law (including Section 1557 of the Affordable Care Act where it applies).
  3. How to Request Assistance
    To request auxiliary aids, language services, or other accommodations, please contact us using the information below. We will respond promptly and make reasonable efforts to meet your needs.
  4. Grievance Procedure
    If you believe you have been discriminated against, you may file a grievance with us in writing at the contact information below. We will investigate promptly and respond in a timely manner. You may also file a complaint directly with:
  • The U.S. Department of Health and Human Services, Office for Civil Rights; or
  • The Montana Human Rights Bureau.

You will not be retaliated against for filing a complaint or participating in an investigation.

  1. Contact Us
  • Monarch Threads LLC · 6479 US HIGHWAY 93 S 1056, WHITEFISH, MT 59937
  • Phone: (213) 563-6024
  • Email: service@monarchandmile.com
  • TTY / Relay: 711